One Platform For Global Device Operations

A unified platform for device lifecycle management and global IT asset management across distributed teams

See How Global Teams Scale Our 30-minute walkthrough is tailored to your setup, tools, and regions - not a generic demo

ISO 27001 certified, GDPR compliant

Proven reliability across global deployments

24/5 global support coverage

Trusted by 150+ IT teams globally

The Problem You're Solving

Your Current Reality:

  • Devices arrive late, delaying onboarding
  • Offboarding gaps create security and compliance risk
  • Managing vendors across countries is fragmented and manual
  • Limited visibility across your IT asset management and device lifecycle processes

With Esevel:

  • Consistent Day One readiness across all regions
  • Secure offboarding with full visibility and auditability
  • One operational standard across countries
  • Centralized control across your global device operations

Flexible Plans for Global Device Lifecycle Management

Pricing is tailored based on your regions, team size and operational requirements

Device Lifecycle Management

Designed to support global device lifecycle management and IT asset management across multiple regions

  • Global procurement and deployment across 88 countries
  • Zero-touch setup and standardised device configurations
  • Real-time tracking and lifecycle visibility
  • Secure retrieval, wipe, and redeployment
  • Full visibility across the device lifecycle and IT asset management records
  • One SLA across all regions

Lifecycle + Security
(MDM)

For teams that need consistent policy enforcement and device security

  • Everything in Device Lifecycle Management
  • Managed MDM with global policy enforcement
  • SSO, MFA, and identity integration
  • Patch management, remote lock and wipe
  • Compliance-ready reporting and audit trails

Enterprise
Lifecycle

For large, multi-region teams requiring control, consistency, and integration with internal systems

  • Everything in Device Lifecycle Management, integrated with your existing MDM, identity and security environment
  • Dedicated account management with defined ownership and escalation paths
  • Custom SLAs and priority response times
  • Phased regional rollout with change management and deployment governance
  • Integration with your identity providers, ticketing, and internal IT workflows
  • Supports enterprise IT asset management with full lifecycle visibility and governance
  • Centralised reporting, governance, and audit visibility

Which Service Is Right For You?

Find the right setup based on your team’s structure, regions and operational needs

Aligned to your device lifecycle management and IT asset management requirements

Your situation Best Option Why
Already have an MDM
(Intune, Jamf, JumpCloud, etc.)
→ Device Lifecycle Management Extend globally without changing your existing setup
Need device control and policy enforcement → Lifecycle + Security (MDM) Add consistent device policies and visibility across regions
Operating across multiple regions with growing complexity → Lifecycle + Security (MDM) Standardise workflows and reduce coordination across vendors
Large, multi-region team with internal systems and processes → Enterprise Lifecycle Integrate into your environment with full control, SLAs, and rollout support
Your situation
Already have an MDM
(Intune, Jamf, JumpCloud, etc.)
Best Option Why
→ Device Lifecycle Management Extend globally without changing your existing setup
Your situation
Need device control and policy enforcement
Best Option Why
→ Lifecycle + Security (MDM) Add consistent device policies and visibility across regions
Your situation
Operating across multiple regions with growing complexity
Best Option Why
→ Lifecycle + Security (MDM) Standardise workflows and reduce coordination across vendors
Your situation
Large, multi-region team with internal systems and processes
Best Option Why
→ Enterprise Lifecycle Integrate into your environment with full control, SLAs, and rollout support

Still not sure which option fits your needs?

Get Custom Recommendation

Customer Success Story

How Luno improved global device operations and accelerated onboarding

Luno Logo

Industry

Crypto & Fintech

Employees

600+

Distributed teams across 8 countries

South Africa, UK, Malaysia, Nigeria, Indonesia, Australia, Singapore, United States

Challenge

Managing device procurement and deployment across multiple regions without local IT presence created operational complexity, delayed onboarding, and limited visibility for Luno’s IT team.

Results with Esevel

Reduced onboarding timelines from ~2 weeks to 2–3 days across regions

Cut manual coordination time by ~50% for IT teams

Improved visibility across all devices and IT asset management records

“Esevel standardised our device operations across regions. Our team no longer needs to manage vendors, logistics, or coordination - everything is handled within a single operational framework.”

Avatar of Akmal Mustofa - Luno Owner

Akmal Mustafa

IT Support Analyst (SEA)

View Full Case Study
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ISO 27001

ISO 27001, GDPR compliant

12,500+

devices

99.2%

satisfaction

12 min

support response

Frequently Asked Questions

We support global device lifecycle management, including device procurement, deployment, tracking, retrieval, and disposal across 80+ countries.

Using a single platform, you define policies, locations, and workflows. We handle local logistics, shipping, carriers, customs, storage and tracking, ensuring every device is visible from order through to return.

We integrate with common mobile device management (MDM), identity providers (SSO), IT service management (ITSM), and asset management systems.

This includes tools such as:

  • Okta / Entra ID (identity and access management)
  • Jira / ServiceNow (IT service management)
  • Intune / Jamf / JumpCloud (device management)

These integrations allow you to:

  • Trigger onboarding and offboarding workflows
  • Sync asset and user records
  • Enforce device policies automatically

We are ISO 27001 certified and operate in compliance with GDPR and international data protection standards.

Security controls include:

  • Encryption in transit and at rest
  • Role-based access controls (RBAC)
  • Full audit logs of all device and user actions

We provide standard documentation such as:

  • Data Processing Agreements (DPA)
  • Security questionnaires
  • Technical architecture and controls

We provide enterprise-grade SLAs covering:

  • Platform uptime
  • Support response times
  • Issue resolution timelines

Enterprise plans include:

  • Priority support with defined escalation paths
  • Named account management
  • SLAs aligned with your internal IT and business continuity requirements

Each device is tracked throughout its full lifecycle, providing a complete chain of custody for IT asset management and compliance.

The platform records:

  • Device assignment (user and location)
  • Shipping and delivery events
  • Returns, retrieval, and redeployment
  • Data wipe and disposal status

This ensures full auditability for security, finance, and compliance teams.

For large organizations, onboarding follows a structured enterprise IT rollout model:

  1. Discovery and alignment

    We work with IT, security, procurement, and operations teams to map workflows, systems, and policies.

  2. System integration and setup

    We integrate with your MDM, identity (SSO), ITSM (ServiceNow/Jira), and asset management systems.

  3. Pilot deployment

    A defined pilot (by region, business unit, or use case) with clear success criteria and reporting.

  4. Phased global rollout

    Deployment is scaled across regions with governance, change management, and stakeholder alignment.

This approach supports global IT operations at scale while aligning with internal governance and procurement processes.

Yes. You can define and manage multiple device policies across regions, entities, or teams.

Policies can cover:

  • Approved device models
  • Budget limits and procurement rules
  • Approval workflows
  • Shipping and logistics requirements

This enables standardisation with local flexibility, which is critical for global IT operations.

Pricing is based on your:

  • Number of devices and users
  • Regions and countries supported
  • Scope of services (deployment, management, retrieval, support)

We support:

  • Multi-region deployments
  • Phased rollouts
  • Volume-based pricing

After a short discovery, we provide tailored pricing aligned to your global device operations model.

Yes. We regularly support global RFP processes for global organizations with headquarters in the US, UK, Europe, and APAC.

We provide:

  • Security and compliance documentation
  • Data Processing Agreements (DPA)
  • Technical architecture and integration details
  • Implementation and rollout plans

Our team works closely with procurement, legal, IT, and risk teams to align with internal requirements and timelines.

Companies typically use a combination of device lifecycle management platforms, local vendors, and internal IT processes to manage devices globally.

Esevel provides a unified approach by combining:

  • Global device procurement and deployment
  • Local execution in each country
  • Centralised tracking and control

This allows IT teams to manage device operations across multiple countries without coordinating multiple vendors or logistics providers.

Device lifecycle management (DLM) refers to managing devices from procurement through deployment, usage, retrieval, and disposal.

This includes:

  • Device procurement and provisioning
  • Employee onboarding and offboarding
  • Device tracking and asset management
  • Retrieval, redeployment, and disposal

For distributed teams, DLM ensures consistent processes, visibility, and compliance across all regions.

Traditional IT asset management (ITAM) focuses on tracking and maintaining records of devices — such as ownership, location, and lifecycle status — typically within a single country or internal system.

Esevel extends this into full device lifecycle management across multiple countries.

In addition to asset tracking, we handle:

  • Global device procurement and deployment
  • Onboarding and offboarding workflows
  • Device retrieval, redeployment, and disposal
  • Local execution in each country (logistics, carriers, compliance)

This allows IT teams to move from tracking assets to operating device lifecycle processes globally, with consistent standards, visibility, and control across all regions.

Yes. We support global employee onboarding and offboarding workflows by integrating with your identity, HR, and IT systems.

This includes:

  • Delivering pre-configured devices to new hires
  • Triggering retrieval and data wipe for offboarding employees
  • Ensuring devices are tracked, returned, and redeployed

This helps standardise onboarding and offboarding across distributed teams and multiple countries.

We manage device logistics, customs clearance, and local compliance requirements through our global partner network and in-country operations.

This includes:

  • Local shipping and delivery
  • Import/export and customs handling
  • Country-specific compliance requirements

This ensures devices are delivered and retrieved without delays from cross-border logistics or regulatory issues.

IT teams get real-time visibility across all devices, users, and lifecycle events through a centralised platform.

This includes:

  • Device location and assignment
  • Order, delivery, and return status
  • Chain of custody and audit logs
  • Asset tracking across regions

This allows teams to maintain control and auditability across global IT operations.

Ready to Standardise Your Global Device Operations?

See how Esevel can support your team across regions with a structured, low-risk rollout.

In a 30-minute walkthrough, you will get:

A tailored view of how device operations would run across your regions
How Esevel integrates with your existing MDM, identity, and IT systems
A clear rollout approach based on your team size and setup
For enterprise teams: deployment model, SLAs, and integration considerations

Esevel gives IT teams the structure to run global device lifecycle management and IT asset management with consistency and control.

Plan Your Deployment No pressure. Structured and practical.

Our Commitments to You

30 days icon

Phased onboarding with defined success criteria

calendar icon

Transparent and predictable commercial terms

system migration icon

Structured rollout and implementation support