One Platform For Global Device Operations

We support global device lifecycle management, including device procurement, deployment, tracking, retrieval, and disposal across 80+ countries.

Using a single platform, you define policies, locations, and workflows. We handle local logistics, shipping, carriers, customs, storage and tracking, ensuring every device is visible from order through to return.

We integrate with common mobile device management (MDM), identity providers (SSO), IT service management (ITSM), and asset management systems.

This includes tools such as:

• Okta / Entra ID (identity and access management)
• Jira / ServiceNow (IT service management)
• Intune / Jamf / JumpCloud (device management)

These integrations allow you to:

• Trigger onboarding and offboarding workflows
• Sync asset and user records
• Enforce device policies automatically

We are ISO 27001 certified and operate in compliance with GDPR and international data protection standards.

Security controls include:

• Encryption in transit and at rest
• Role-based access controls (RBAC)
• Full audit logs of all device and user actions

We provide standard documentation such as:

• Data Processing Agreements (DPA)
• Security questionnaires
• Technical architecture and controls

We provide enterprise-grade SLAs covering:

• Platform uptime
• Support response times
• Issue resolution timelines

Enterprise plans include:

• Priority support with defined escalation paths
• Named account management
• SLAs aligned with your internal IT and business continuity requirements

Each device is tracked throughout its full lifecycle, providing a complete chain of custody for IT asset management and compliance.

The platform records:

• Device assignment (user and location)
• Shipping and delivery events
• Returns, retrieval, and redeployment
• Data wipe and disposal status

This ensures full auditability for security, finance, and compliance teams.

For large organizations, onboarding follows a structured enterprise IT rollout model:

1. Discovery and alignment

   We work with IT, security, procurement, and operations teams to map workflows, systems, and policies.

2. System integration and setup

   We integrate with your MDM, identity (SSO), ITSM (ServiceNow/Jira), and asset management systems.

3. Pilot deployment

   A defined pilot (by region, business unit, or use case) with clear success criteria and reporting.

4. Phased global rollout

   Deployment is scaled across regions with governance, change management, and stakeholder alignment.

This approach supports global IT operations at scale while aligning with internal governance and procurement processes.

Yes. You can define and manage multiple device policies across regions, entities, or teams.

Policies can cover:

• Approved device models
• Budget limits and procurement rules
• Approval workflows
• Shipping and logistics requirements

This enables standardisation with local flexibility, which is critical for global IT operations.

Pricing is based on your:

• Number of devices and users
• Regions and countries supported
• Scope of services (deployment, management, retrieval, support)

We support:

• Multi-region deployments
• Phased rollouts
• Volume-based pricing

After a short discovery, we provide tailored pricing aligned to your global device operations model.

Yes. We regularly support global RFP processes for global organizations with headquarters in the US, UK, Europe, and APAC.

We provide:

• Security and compliance documentation
• Data Processing Agreements (DPA)
• Technical architecture and integration details
• Implementation and rollout plans

Our team works closely with procurement, legal, IT, and risk teams to align with internal requirements and timelines.

Companies typically use a combination of device lifecycle management platforms, local vendors, and internal IT processes to manage devices globally.

Esevel provides a unified approach by combining:

• Global device procurement and deployment
• Local execution in each country
• Centralised tracking and control

This allows IT teams to manage device operations across multiple countries without coordinating multiple vendors or logistics providers.

Device lifecycle management (DLM) refers to managing devices from procurement through deployment, usage, retrieval, and disposal.

This includes:

• Device procurement and provisioning
• Employee onboarding and offboarding
• Device tracking and asset management
• Retrieval, redeployment, and disposal

For distributed teams, DLM ensures consistent processes, visibility, and compliance across all regions.

Traditional IT asset management (ITAM) focuses on tracking and maintaining records of devices — such as ownership, location, and lifecycle status — typically within a single country or internal system.

Esevel extends this into full device lifecycle management across multiple countries.

In addition to asset tracking, we handle:

• Global device procurement and deployment
• Onboarding and offboarding workflows
• Device retrieval, redeployment, and disposal
• Local execution in each country (logistics, carriers, compliance)

This allows IT teams to move from tracking assets to operating device lifecycle processes globally, with consistent standards, visibility, and control across all regions.

Yes. We support global employee onboarding and offboarding workflows by integrating with your identity, HR, and IT systems.

This includes:

• Delivering pre-configured devices to new hires
• Triggering retrieval and data wipe for offboarding employees
• Ensuring devices are tracked, returned, and redeployed

This helps standardise onboarding and offboarding across distributed teams and multiple countries.

We manage device logistics, customs clearance, and local compliance requirements through our global partner network and in-country operations.

This includes:

• Local shipping and delivery
• Import/export and customs handling
• Country-specific compliance requirements

This ensures devices are delivered and retrieved without delays from cross-border logistics or regulatory issues.

IT teams get real-time visibility across all devices, users, and lifecycle events through a centralised platform.

This includes:

• Device location and assignment
• Order, delivery, and return status
• Chain of custody and audit logs
• Asset tracking across regions

This allows teams to maintain control and auditability across global IT operations.