Your business constantly looks for ways to streamline operations and reduce costs. For a remote startup, one of the biggest costs could stem from device management across borders.
From provisioning laptops and securing mobile devices to troubleshooting issues and ensuring compliance, the workload on in-house IT teams can be overwhelming. This often means sacrificing innovation and strategic growth.
What if there was a way to streamline this process while cutting costs and enhancing productivity? – with device management outsourcing.
What is device management outsourcing?
Device lifecycle management outsourcing is the practice of delegating the administration, maintenance, and security of your organization’s IT devices—such as laptops, smartphones, desktops, and tablets—to an external service provider.
Instead of relying solely on an in-house IT team, businesses partner with specialized providers who offer expertise, tools, and processes to ensure devices are optimized, secure, and compliant with organizational needs.
This service covers a broad range of responsibilities, including:
- Device provisioning: Setting up new devices for employees, including installing necessary software and configuring settings.
- Maintenance and updates: Ensuring all devices are running the latest operating systems, patches, and security protocols.
- Monitoring and troubleshooting: Tracking device health in real-time and resolving technical issues before they disrupt operations.
- Security management: Protecting devices from cyber threats through antivirus programs, encryption, and compliance with data protection regulations.
- Mobile device management (MDM): Managing and securing mobile devices like smartphones and tablets, including enforcing security policies, monitoring usage, and protecting sensitive data.
- Asset tracking: Keeping an up-to-date inventory of devices, including who uses them and their condition.
But why should you consider it?
Let’s break it down.
1. Focus on what matters most – your core business
You didn’t hire your IT team to spend their days manually updating devices, managing configurations, or dealing with endless helpdesk tickets. By outsourcing your device management to experts, you free up your in-house team to focus on more strategic initiatives that drive the growth of your business.
Imagine what your team could accomplish if they didn’t have to worry about every single device. More time for innovation, problem-solving, and actually moving the business forward.
2. Reduce costs, boost productivity
Let’s face it, device management can be expensive. From the software tools needed to track and monitor devices to the time spent on troubleshooting issues, it all adds up. But when you outsource, you’re tapping into a service that provides economies of scale. You’re essentially paying for a team that specializes in this exact area, allowing you to cut costs in areas like training, infrastructure, and overtime pay.
Plus, the speed at which issues are resolved improves significantly. Fewer disruptions mean your employees stay productive, and your business keeps running smoothly.
3. Security that’s always one step ahead
With cyber threats evolving every day, keeping your devices secure is a full-time job in itself. Outsourcing your device management means you’re partnering with experts who know exactly how to stay ahead of the latest security risks.
Rather than relying on your IT team to manually update every device, the professionals you outsource to ensure that your devices are always up-to-date with the latest security patches and protocols. It’s a hassle-free way to keep your business safe, 24/7.
4. Scalability that grows with you
As your business grows, so does the complexity of managing a larger fleet of devices. Instead of hiring more IT staff to manage the load, outsourcing gives you the flexibility to scale your device management as your company expands. Whether you’re adding a few more employees or thousands, the experts will adapt and ensure that your devices remain fully operational without skipping a beat.
5. Proactive problem solving
One of the best things about outsourcing device management is that the job doesn’t end when a problem arises. Instead of waiting for an issue to become a full-blown crisis, a managed service provider actively monitors your devices to prevent problems before they even occur.
This proactive approach means less downtime and more efficient operations.
6. Access to expertise and best practices
Device management isn’t just about fixing issues—it’s about optimizing performance, ensuring compliance, and implementing best practices. Outsourcing gives you access to a team of professionals with deep expertise and experience across industries.
7. Compliance made simple
Many industries require businesses to comply with strict regulations around corporate data security and device management. Outsourcing ensures your devices meet these standards without the added stress of maintaining compliance in-house.
8. Enhanced reporting and insights
Managed service providers often offer advanced analytics and reporting tools, providing valuable insights into your device fleet. From usage patterns to security vulnerabilities, these reports help you make informed decisions to further improve operations.
9. Employee satisfaction
Employees rely on their devices to perform at their best. Outsourcing ensures devices are always functional, secure, and up-to-date, creating a smoother experience for your workforce and boosting job satisfaction.
10. Support across geographies
If your business operates across multiple regions, managing devices remotely can be a logistical nightmare. Outsourcing providers offer consistent, reliable support no matter where your teams are located, ensuring global operations run seamlessly.
Let us handle the tech so you can handle the growth
At Esevel, we believe in giving businesses the freedom to focus on what truly matters—driving success and fostering innovation. By outsourcing your device management to us, you get access to a team of experts who understand your needs and work tirelessly behind the scenes to ensure everything runs smoothly.
Ready to take the next step? Let’s talk about how we can help streamline your device management, reduce costs, and improve security and make device management one less thing for you to worry about.
Worried about getting approval to take the next step? Download our Business Case for Outsourcing Device Management template here.
